Hotel Costa Azul Chetumal, Chetumal ➤ Reviews, Rooms & Prices 2025

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Key details

About the Hotel

Avenida Insurgentes 170 Sahop, Chetumal, Mexico, 77017

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Standard Room

Max:

4 persons

195 m²

Bed options:

2 Double beds

Bathtub

Air conditioning

room details

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Triple Room

Max:

2 persons

195 m²

Bed options:

1 King Size Bed

Bathtub

Air conditioning

room details

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Twin Room

Max:

3 persons

195 m²

Bed options:

1 Single Bed or 1 Double Bed

Bathtub

Air conditioning

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Getting around

A list of all available modes of transport

City Center

Chetumal 1.3 mi

Airports

Chetumal International (ctm) 3.8 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Clean and Safe Room

“The room had two double beds, which was perfect for my daughter and me after our long journey. It was very plain but clean, and offered just enough space for a quick rest. The air conditioning worked well and provided the relief we needed on a warm night.” view full review

Basic Bathroom Facilities

“The stand-up shower in our room was a much-needed feature after our long travel. It had both cold and hot water, although the hot water was somewhat limited. Still, it was refreshing and provided a quick way to freshen up before heading to our next destination.” view full review

Functional TV Setup

“I appreciated having a TV mounted on the wall in our room. It was a nice touch to unwind a bit before bed, and it was set up conveniently. Even though it wasn't a major focus of our stay, it added to the convenience of the room.” view full review

Comfortable Sleeping Arrangements

“The double beds in the room provided a decent sleeping arrangement for my daughter and me. While the beds were firm, they served their purpose well, allowing us to get some much-needed rest before continuing our travels.” view full review

General

Non-smoking rooms
Wi-Fi
Parking
24-hour reception
No pets allowed
Security
Elevator
Fire extinguishers

Services

Housekeeping

Room features

Air conditioning
Sitting area
Terrace

Bathroom

Free toiletries

Media

Flat-screen TV

Location

Avenida Insurgentes 170 Sahop, Chetumal, Mexico, 77017

Map view

Avenida Insurgentes 170 Sahop, Chetumal, Mexico, 77017

City landmarks

Zoo

Zoo Payo Obispo

2800 ft

Planetarium

Planetario Yook'ol Kaab

3600 ft

Calderitas

Oxtankah Ruins

1.0 mi

Avenida Insurgentes Javier Rojo Gomezfrente Fovissste

Zoologico Payo Obispo

1.0 mi

Museums

Museum de la cultura maya

1.7 mi

Coopel

2200 ft

Cinemex

2500 ft

Plaza Soriana Chetumal

2700 ft

Museums

Museum of Mayan Culture

1.7 mi

Museums

Museum of the City of Chetumal

1.3 mi

Kingdom Hall of Jehovah's Witnesses

3500 ft

Beach

Dos Mulas

1.2 mi

University

Instituto Tecnologico de Chetumal

3700 ft

Chetumal

casitas Park

1.1 mi

77020

Parque Del Queso

1.5 mi

Teatro al aire libre yoo'k ol kab

4100 ft

Square

Explanada De La Bandera

1.9 mi

Dr. Alfredo Barrera Marin Botanical Garden

4300 ft

Grand Coral Golf

5300 ft

Kinichna Zona Arqueologica

1.0 mi

Museo de la Cultura Maya

1.1 mi

Esquina con Úrsulo Galván

Manati Water Park

1.2 mi

Teatro al aire libre Dos Mulas

1.1 mi

77000

La Chetumalena

1.2 mi

Church

Parroquia de Nuestra Senora del Perpetuo Socorro

1.3 mi

Mall

Multiplaza

1.3 mi

Oxtankah

2.1 mi

Q.R.

Escuela Estatal de Danza q Roo

1.3 mi

Square

Fuente del Pescador

1.9 mi

Nearby

Leona Vicario

700 ft

Restaurants

Cafecito de Olla

2600 ft

Avenida Independencia 404 Frente al campo de Béisbol 20 de Noviembre

Nuevo Mercado Lazaro Cardenas

3000 ft

Calz Veracruz s/n

Applebees Chetumal

3000 ft

Av. Insurgentes Mza 100 Lt 52

Baja Mar

3200 ft

Abelardo L. Rodriguez

Chago Ahogadas

3200 ft

Av Patria 2310

Taqueria La Modelo

3200 ft

Paseo De San Francisco 82 Jardines de Atizapan

La Terraza Restaurante

3000 ft

Jose Maria Morelos 402 Corner of Juan Jose Sordia

Reviews and Ratings

Feedback from previous guests about their experience.

54%

liked the hotel and would stay again

5.4/10

Guest rating

Rooms

6.0

Location

5.8

Service

6.8

Dining

5.0

Frederick

United States of America, March 2025

5.0/10

I had a straightforward stay at Hotel Costa Azul, which was clean and safe for one night. The location was decent, but the noise from staff and poor mattress comfort detracted from the overall experience. For the price, it served its purpose, but I'd have preferred a bit more attention to cleanliness and comfort.

Rooms

6.0

The room was very basic, with two double beds and just enough space for walking around. The AC worked well, but it didn't have a remote. The bathroom could've been cleaner, especially the back of the door.

Service

7.0

The staff was quite friendly and welcoming. They helped me hail a taxi in the morning, which was much appreciated.

Location

6.0

The hotel was a bit away from central attractions but close enough to walk around. Accessing taxis was a hassle at times, especially on a Sunday.

Dining

Facilities

5.0

Facilities were quite basic. The lack of some amenities like soap by the bathroom sink was noticeable, and the overall cleanliness didn't feel great.

Johnny

United States of America, March 2025

5.0/10

My stay at Hotel Costa Azul was decent for a budget option. The room was very basic but clean, and the price was low, making it suitable for a night. However, the noise from the reception and lack of soap in the bathroom were drawbacks. Overall, it met my immediate needs but could use some improvements. 😊

Rooms

6.0

The room was plain with just enough space for two double beds, cold AC, and a shower. However, it lacked basic amenities like soap and was not as clean as I hoped.

Service

7.0

The staff were friendly and helpful, especially when I needed assistance with getting a taxi. Their limited English was a bit challenging, but they did their best.

Location

6.0

The hotel is conveniently located close to the ADO bus station. However, it was challenging to get a taxi from the street.

Dining

Facilities

6.0

Housekeeping kept the space acceptable, but noise from the reception was disruptive. Air conditioning worked well.

Dorothy

United States of America, December 2024

6.2/10

I had a mixed experience at Hotel Costa Azul. The price was reasonable and the staff were friendly, though the room could have been cleaner and more comfortable. I appreciated the close distance to the ADO bus station, which was convenient for my travels.

Rooms

6.0

The room was very plain, just two double beds and a TV. but it was clean enough for a night. Unfortunately, the pillows were quite uncomfortable. I also noticed some cleanliness issues with the bathroom.

Service

7.0

The reception staff were really nice and helpful, especially when I needed assistance with a taxi. Their warmth was a highlight of my stay. even though their English was quite limited.

Location

6.0

The location was practical, especially being close to the ADO bus station, which made my travel plans easier. However, getting a taxi from the street was tricky, especially on a Sunday.

Dining

5.0

There wasn't a focus on dining options here, but I appreciated the nearby amenities within walking distance.

Facilities

6.0

The AC worked well, and WiFi was decent. yet I faced some limitations with hot water for the shower, which was disappointing.

Charlotte

United States of America, October 2024

5.6/10

Hotel Costa Azul was a clean and safe option for a last-minute stay. While the accommodations were basic and the water situation could be improved, the location and ease of access made it a practical choice for my needs.

Rooms

6.0

The room was very basic with two double beds and sufficient facilities, but I noticed missing amenities like soap at the sink and no hot water in the shower.

Service

6.0

The staff was friendly, but the noise near reception was disruptive, especially late at night.

Location

6.0

It was conveniently located near the ADO bus station, making it easy for my travels, although it was a bit far from the waterfront.

Dining

Facilities

6.0

The AC worked well and helped with the heat, but the Wi-Fi was unstable, making it difficult to connect to the internet.

Jack

United States of America, October 2024

6.0/10

My stay at Hotel Costa Azul was quite basic. the room was just enough for a quick overnight rest. While I appreciated the cleanliness and safety, the noise from late-night guests was bothersome. I found the staff to be friendly and helpful, which was a plus.

Rooms

6.0

The room had two double beds and was quite plain with just the essentials. the AC was cold but lacked a remote. It was a tight fit for my needs, but it served its purpose for a one-night stay.

Service

7.0

The receptionists were really nice and accommodating. they even helped me hail a taxi in the morning. Their friendliness made the experience more pleasant.

Location

5.0

The hotel is tucked away from the busy area. it's somewhat close to the ADO bus station, but hailing a taxi on a Sunday was a challenge.

Dining

5.0

Breakfast offerings were quite basic. just complimentary bread, but I wasn’t expecting much else.

Facilities

5.0

The overall cleanliness left something to be desired. there was a lack of basic amenities in the bathroom.